Bill Gates announces the possible end of Google and Amazon due to artificial intelligence. According to Gates, AI-powered chatbots could outperform the tech giants in Internet search and shopping, delivering a faster, easier and more personalized experience for users. How chatbots can change the way you search and shop online?
Be careful, do not think that Google and Amazon have sat idly by in the face of the advance of chatbots with artificial intelligence. These tech giants also have their own AI projects, which promise to compete with ChatGPT and Bing Chat in the future.
Google has Bard, an AI that can generate texts of any type and style, from news to novels, through poems or scripts. Bard is based on the same language model as ChatGPT, but with some improvements and customizations.
Amazon also has its hands in the AI pie, especially through its AWS cloud service, which offers various AI tools and solutions for companies and developers. Plus, Amazon has Alexa, its smart virtual assistant, who can answer questions and perform tasks using your voice.
But when we talk about Google and Amazon as threatened by AI, we refer to its traditional sensethat is, to its current way of operating. Google as the most used search engine in the world and Amazon as the leader in electronic commerce. These businesses could be affected by chatbots with artificial intelligence.
Chatbots are computer programs that can simulate a conversation with a human user through the use of natural language. Chatbots can serve a variety of purposes, such as answering questions, offering services, entertaining, or educating. But what would happen if chatbots were capable of generating content autonomously and creatively, based on artificial intelligence and machine learning? Could chatbots revolutionize the way we search and shop online?
In recent years, we have seen the development of increasingly advanced and sophisticated chatbots that use large-scale language models (LLMs) to generate consistent and relevant text from user input.. These chatbots are based on ChatGPT technology, a system created by the OpenAI company that uses deep neural networks to learn from millions of texts on the Internet.
Bing Chat, the Microsoft chatbot that uses OpenAI technology, allows the user to interact with the browser through a conversational format, asking complex questions and receiving detailed and sourced answers. In addition, Bing Chat has an Internet connection to offer up-to-date data.
AI-powered chatbots can offer multiple benefits for users searching and shopping online. One of these advantages is ease of use. Chatbots allow the user to express themselves with natural language, without the need to type keywords or navigate through menus. The user only has to write or speak what they want to know or do and the chatbot will respond quickly and accurately.
Another advantage is customization.. Chatbots can adapt to the preferences, needs and interests of the user, offering them content and information that is relevant to them. The chatbot can remember previous conversations, learn from the user’s behavior and suggest products or services according to their profile.
Chatbots can generate original and surprising content that captures the attention and interest of the user. The chatbot can create stories, poems, songs, images, or any other type of content that the user requests or might like.
Furthermore, chatbots can be a very useful educational tool for both students and teachers. The chatbot can explain difficult concepts, solve doubts, provide examples, assess learning or motivate the user to continue studying.
However, chatbots with artificial intelligence also may pose some risks or challenges for users who search and buy on the Internet. One of these risks is unreliability. Chatbots can make mistakes or provide false or biased information, either due to a technical glitch or malicious manipulation. The user must be critical and verify the veracity and quality of the information received from the chatbot, as well as the sources it uses.
And the privacy? Chatbots can collect and store personal user data, such as your name, age, location, tastes or consumption habits. These data can be used for commercial, advertising or even illegal purposes, without the consent or knowledge of the user. The user must be aware and protect their privacy, avoiding sharing sensitive or confidential information with the chatbot.
On the other hand, chatbots can generate a false sense of closeness or empathy with the useror, making you believe that you are talking to a real person. This can affect the user’s ability to relate to other human beings, as well as their mental and emotional health. The user must be able to distinguish between a chatbot and a human, and not replace their social relationships with virtual ones.
But is this a real threat or an apocalyptic fantasy? Could artificial intelligence come to dominate the world and wipe out humanity? The answer is neither simple nor definitive, andbecause it depends on many factors, such as the level of development, regulation and control of artificial intelligence, as well as ethics, responsibility and collaboration of humans.
What does seem clear is that artificial intelligence is here to stay and that it has great potential to change the way we search and shop online. For this reason, it is important that users inform themselves, educate themselves and adapt to this new reality, leveraging the benefits and avoiding the risks of AI-powered chatbots.
Definitely, Chatbots can revolutionize the way we search and shop online, offering multiple benefits for users such as ease of use, customization, creativity, and education. In this sense, Bill Gates could be right.
Chatbots with artificial intelligence are a reality that we must know, understand and take advantage of. But we must also be critical, responsible and prudent. Chatbots are neither good nor bad by themselves.
Disclaimer: The information and/or opinions expressed in this article do not necessarily represent the views or editorial line of Cointelegraph. The information presented here should not be taken as financial advice or investment recommendation. All investment and commercial movement involve risks and it is the responsibility of each person to do their due research before making an investment decision.
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